If you have any problems about Habib Finance Australia or one of our representatives, we need to hear from you. To lodge a complaint, please contact Manager Operation at Habib Finance.
To ensure your complaint is handled in a timely and efficient manner please provide full details of the complaint including:
Full name and contact details;
Transaction reference numbers
Provide all supporting documentation
Clearly identify the resolution you are seeking
Lodge a complaint to the details below:
Post:
Shop 2, 382 Church Street, Parramatta, NSW 2150
Email: support@habibfinance.com.au
Once the complaint is received we will:
Provide an acknowledgement immediately
Complete a full investigation into all matters raised
Provide a response letter within 45 days
Disclaimer: For Habib Finance Australia Pty Ltd issued products, conditions, fees and charges apply. These may change or we may introduce new ones in the future. Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Unless otherwise specified, the products and services described on this website are available only in Australia from © 2025 Habib Finance Australia Pty Ltd (AFS Representative number 001303932) ABN 53 610 716 071 AFSL 247386