Dispute Resolution

  • If you have any problems about Habib Finance Australia or one of our representatives, we need to hear from you. To lodge a complaint, please contact Manager Operation at Habib Finance.
    To ensure your complaint is handled in a timely and efficient manner please provide full details of the complaint including:

    Full name and contact details;

    Transaction reference numbers

    Provide all supporting documentation

    Clearly identify the resolution you are seeking

    Lodge a complaint to the details below:
    Suite 404, Level 4, 276 Pitt St, SYDNEY NSW 2000
    Email:       info@habibfinance.com.au
    Once the complaint is received we will:

    Provide an acknowledgement immediately

    Complete a full investigation into all matters raised

    Provide a response letter within 45 days